Roller

A: Shanghai Zhuopeng Technology & Machinery Co., Ltd. is a professional company with 23 years of profound industry expertise (since 2002). These 23 years represent not only the passage of time, but also the depth of our practical experience, having served over 360 clients and completed more than 50 major projects. We deeply understand the pivotal role of electromechanical automation systems in industrial production. Therefore, we are committed to integrating time-tested reliability with cutting-edge energy-saving and automation technologies, delivering stable and future-oriented solutions to our clients. This commitment is precisely what sets us apart from mere product suppliers.

A: The company's main products include slubby yarn devices, various types of core-spun yarn devices, Siro Spinning, Ultra-Soft yarn devices, and more.

A: The customer needs to provide the model and spindle count data of the spinning frame to be modified.

A: The core advantages of our products lie in their highly integrated mechatronic design and fully digital intelligent control system, which enable precise operation and efficient management. By addressing key user pain points, our solutions deliver an excellent return on investment. The products support remote real-time monitoring and maintenance, offering a worry-free and highly efficient experience. Combined with user-friendly interactive design, they significantly enhance production efficiency while achieving remarkable energy-saving and consumption-reduction goals-ultimately creating intelligent and sustainable core value for our clients.

A: Our company adopts a payment method of advance T/T and, through effective management, precisely controls the delivery cycle to ensure timely delivery according to customer requirements.

A: Since our products are all mechatronic systems that carry production processes, the core of equipment delivery shifts from physical installation to process deployment and capability transfer. The end goal is to ensure that customers can independently and stably operate the equipment to produce qualified products. Personnel training and empowerment (knowledge transfer) are key, guaranteeing that users can independently and stably utilize the equipment to manufacture compliant products.

A: The installation duration is generally determined based on the number of units purchased and will be specified in the contract.
Installation costs include round-trip airfare, accommodation and meals during the installation period, and a daily allowance of USD 70 per person.

A: The warranty period is one year.
Warranty coverage includes: hardware warranty, software maintenance and upgrade services, annual on-site inspection and maintenance, and other related services.
Issues caused by site conditions under the customer's responsibility (such as unstable power supply or environmental temperature/humidity exceeding standards) are not covered by the warranty.
Warranty service is not only about fixing faults but also includes training support. After each service, a signed service report will be provided, documenting the cause of the issue, the actions taken, and recommendations for subsequent operations.

A: ① For original spare parts:
Bundled procurement with main equipment: When purchasing the main equipment, negotiate the inclusion of key, specialized original spare parts required for the coming years as part of the contract or as optional attachments. This often results in better pricing and technical assurance.
② Adopt the "supply agreement" model:
For more universal spare parts, a "supply agreement" can be utilized. This involves selecting a supplier and agreeing on pricing through a one-time bidding process, allowing for direct procurement as needed during the agreement period. This approach balances efficiency with economies of scale.